最新315投诉

东方航空以及上海浦东国际机场航班取消行李丢失

投诉主题:东方航空以及上海浦东国际机场航班取消行李丢失
投诉目标:东航及上海浦东国际机场 投 诉 人:葛女士
投诉时间:2014-02-16 投诉地区:上海市
处理结果:http://www.315online.com/plus/ts_view.php?aid=121556

中国洋女婿的投诉! 除夕之夜航班取消行李丢失,浦东机场告知系统无记录便不了了之!以下是事情的经过,请消协帮忙找回我的行李!里面有孝敬中国丈母娘的新年礼物! I would like to bring to your attention that i had a flight from MU504 ~Hongkong to Shanghai and MU 2540 Shanghai to Xiangyang by China Eastern on 30th Jan,2014 When i checked in 1 baggage at the Hongkong airport, i was told that the baggage will be delivered straight to Xiangyang.My flight MU504 was delayed from Hongkong to Shanghai and then my connecting flight was from MU2540 Shanghai to Xiangyang was cancelled. When i reached shanghai airportb y MU504 , i asked the China eastern staff at the counter for my baggage transfer before i was told the flight is cancelled and later they informed all the passengers that my flight to Xiangyang is cancelled and i have to take the next day afternoon flight on 31st Jan,2014 which is MU 2613 They asked passengers to move to Hotel in shanghai, so again i went to the china eastern counter to ask for my baggage and they asked me to go to the international baggage colection belt to collect my baggage so that i can take to hotel. I went to the belt,they said they dont have my baggage and must be at domestic transfer. So i.went to domestic transfer , they also said they dont have it and i kept running for2 hours to find my baggage to each n every china eastern counter but no one helped , all kept sending me from one counter to another counter which is just not what i expected from an airline staff to behave in such a bad manner with an aviation proffesional like me. Finally at 2 am One duty manager told me you go to the hotel your baggage will be delivered to Xiangyang as per your baggage tag and you can come the next day afternoon before the flight to check again. I told him can u contact Hongkong side and inform my case but he didnt help any further and said you do it on your own. So on 31st jan,2014 i went to Shanghai airport to take my flight MU 2613 , the staff at duty manager said dont worry your baggagewill reach xiangyang in this flight ,its just because of flight delays . I was not satisfied ,so i called china eastern baggage claim counter ,they said that there is no record of my baggage in their system and said must be transferred to domestic side already. So i went to domestic baggage claim and they said they dont know of my baggage as its a transfer may be it will reach Xiangyang straight from Hongkong and they dont have record too and

【中国质量万里行声明】:本栏目下的消费者投诉文章,任何媒体、网站或个人未经本网协议授权不得转载或以其他方式复制发布/发表。违者本网将依法追究责任。对于不当转载或引用本网内容而引起的民事纷争、行政处理或其他损失,本网不承担责任。
请自觉遵守互联网相关的政策法规,严禁发布色情、暴力、反动的言论。
用户名: 密码: 验证码:

315新闻

推荐排行热点
  1. 1去哪儿网退票不说明扣款标准 存在消费陷阱
  2. 2去哪儿网购机票不退款 消费者打50多个电话
  3. 3金色世纪商旅网虚假卖卡
  4. 4去哪儿网机票欺诈
  5. 5康辉旅行社导游服务态度差
  6. 6金色世纪以销售VIP卡为名诈骗
  7. 7去哪儿网订机票网络欺诈
  8. 8途牛旅游网酒店住宿时长缩减 满意度造假
  9. 9金色世纪商旅管家金卡销售人员夸大其词 欺骗
  10. 10去哪儿酒店预订担保存在严重欺诈行为
  1. 1去哪儿网退票不说明扣款标准 存在消费陷阱
  2. 2携程以特价机票套餐为由拒绝提供电子客票行程
  3. 3去哪儿网网逸旅行订机票是名字输入错误 不予
  4. 4去哪儿网退订川航机票 只退基建和燃油
  5. 5途牛旅游网酒店住宿时长缩减 满意度造假
  6. 6去哪儿网祥鹏航空无故更改机票日期 联系多天
  7. 7去哪儿网机票退票问题
  8. 8京东商城售出书本假货 不承认
  9. 9去哪儿网及易格之旅退款问题
  10. 10去哪儿网机票退款涉嫌欺诈
  1. 1中国质量万里行3·15消费投诉征集令
  2. 22014年1月投诉报告:长安CS35汽车乳化问题突
  3. 3江苏如皋农商行联合法院清账遭质疑
  4. 4荣耀3C陷发货困境 被指“玩期货”
  5. 5凡客用户账号被盗 网络安全引人关注
  6. 6白亿堂化妆品汞超标六万倍 护肤不成反落病
  7. 7电商“双12”遇冷移动网购成监管盲区
  8. 8400多位车主遭遇共振 东风景逸无计可施
  9. 9买车一年无法上路 百位一汽车主合格证被扣压
  10. 10海马M3变速箱外壳破损 打磨被疑“治标不治本
中国质量万里行 | 联系我们 | 网站地图 | 广告服务 | 服务声明 | 招聘信息
Copyright © 2002 - 2013 京ICP备13012862号